Contact Us

We're always working for our members' financial well-being. So if you ever have a question or comment, please address it with this online form or call our toll-free number at 1-866-318-4980. One of our dedicated member service representatives will get back to you shortly. You can also email us at beheard@cuatlanta.org.

For Home Banking, E-statements and Bill Pay technical assistance, please call (404) 658-6465. Examples of services provided:

· Home Branching set-up

· Home Branching reset

· Bill Pay questions (did that check mail out?, etc…)

· Mobile Branching questions

· E-statement questions

To check your account balance, call (404) 658-6465 or toll free at (888) 427-9397. Press Option 1, then press Option 1 for the ACE audio system.


Technical Assistance - Hours of Operation:

Monday – Friday: 7:00 a.m. – 9:00 p.m. (EST)

Saturday: 8:00 a.m. – 3:00 p.m. (EST)


For all other inquiries, please complete the fields below:

  • OK Name is required
  • Phone

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    Optional OK Phone is required
  • OK E-mail is required
  • OK Questions is required
  • OK Security Code is required

Office Hours for All CUA Locations:


Monday

8:30 AM - 4:00 PM


Tuesday

8:30 AM - 4:00 PM


Wednesday

8:30 AM - 4:00 PM


Thursday

8:30 AM - 4:00 PM


Friday

8:30 AM - 5:00 PM

  • Main Office

    See Map
    670 Metropolitan Parkway
    Atlanta, GA 30310
    Phone: 404-658-6465
    Fax: 404-658-7906
  • Government District Branch

    See Map
    245 Pryor Street
    Atlanta, GA 30303
    Phone: 404-671-4020
    Fax: 404-671-4030