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We're always working for our members' financial well-being. So if you ever have a question or comment, please address it with this online form or call our toll-free number at (404) 658-6465. One of our dedicated member service representatives will get back to you shortly.

Lost or Stolen Card

To report a lost or stolen card during regular business hours, please call (404) 658-6465.

After hours, call (800) 299-9842 for Visa® credit cards and (800) 472-3272 for Visa® debit cards.

Technical Assistance

For Home Banking, eStatements and Bill Pay technical assistance, please call (404) 658-6465. Examples of services provided:

  • Home Branching set-up
  • Home Branching reset
  • Bill Pay questions
  • Mobile Branching questions
  • eStatement questions

To check your account balance, call (404) 658-6465 or toll free at (888) 427-9397. Press Option 1, then press Option 1 for the ACE audio system.

Technical Assistance, Hours of Operation:

Monday – Thursday 8:30 a.m. – 4:00 p.m. (EST)

Friday 8:30 a.m. – 5:00 p.m. (EST)

For all other inquiries, please complete the fields below:

  • OK Name is required
  • Optional OK Phone is required
  • OK Questions is required
  • OK is required